Personalisation
Be Unique, Be Individual, Be YOU.
Here at Johnny Loves Rosie we want to make you feel as special as you are! That’s why we’re offering you the option to personalise your favourite Johnny Loves Rosie pieces with up to 6 letters to create your very own, one of a kind accessory! Something that is truly yours!
HOW?
Our bags and pouches can be monogrammed with up to 3 or 6 letters via a process called hot foiling. The letters are hand-stamped onto our vegan leather accessories using gold foil! Our Eloise Bows can be embroidered with up to 2 letters in gold thread.
DELIVERY?
All personalised orders take up to 7 working days to be hand made and then will be shipped depending on your delivery choice at checkout. If ordering for a specific date, please allow extra time when ordering personalised items to ensure they arrive in time.
MY MONOGRAM HAS FADED, WHAT CAN I DO?
The foil monogramming inevitably will fade over time with general wear and tear but don’t worry; here are our tips to keep your bespoke creation looking fresh for as long as possible:
- Keep your foiling away from perfumes, cosmetics and any other chemicals. If you need to clean it only use water and press very gently (excessive rubbing will cause the foil to fade or flake).
MY EMBROIDERY HAS FRAYED, WHAT CAN I DO?
The embroidered initials on our Eloise bows may fray over time with general wear and tear. However, should your embroidery come undone within the first two weeks of use please do get in touch with us at hello@johnny-loves-rosie.com and we can discuss the issue and see if you may be entitled to a replacement!
RETURNS?
Unfortunately due to the bespoke nature of these pieces they are non-returnable and non-refundable with the exception of faulty products. If you feel like your bespoke item may be faulty please do get in touch with us at hello@johnny-loves-rosie.com to discuss this matter!
DISCLAIMER
As every product is monogrammed by hand, whilst utmost care is taken, there may be incidences where two embossed bags may not be identical. Due to the nature of the hot foiling being hand stamped we cannot guarantee the same outlook every time, therefore every piece will differ slightly. (This just makes it more unique to you!) Due to the texture of our bags there may be variations in the foil coverage on each bag.