T&Cs

Terms and Conditions of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. 

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays for which we will not be responsible. Please refer to the Delivery & Returns page for further information. 

Johnny Loves Rosie Ltd retains the right to refuse any request made by you. If your order is accepted we will inform you by email. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

 

Contract

When you place an order and make a full payment, you will receive an email acknowledging the receipt of your order. This is not an Order Acceptance from Johnny Loves Rosie. Our acceptance of your order will take place on the dispatch to you of the products ordered. Only those goods listed in the confirmation email sent at the time of dispatch will be included in the contract formed. 

 

Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. All prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

 

Customs and Duties

You (the customer) is liable for any customs and duties costs incurred when receiving your order. Johnny Loves Rosie Ltd will not pay them and if they are not paid your order will be returned to us.

 

Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
  • Pay Later
  • Pay in 3
Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

 

Colour, Shade and Size

Johnny Loves Rosie Ltd reserve the right to make slight amendments to products on the website including differences in colour, shade and size. Once in receipt of goods the customer can return if not satisfied with the variations from website to actual article. The Customer's statutory rights will not be affected.

 

 Privacy Policy

Our privacy policy tells you how we will use your personal information and details of this can be found on the Privacy Policy page. By using this Website, you consent to using your personal data for the purpose of dispatching goods and related matters as described and warrant that all data provided by you is accurate.

 

Copyright

All items displayed on the Johnny Loves Rosie Ltd website are the copyright of Johnny Loves Rosie Ltd. The designs are owned by Johnny Loves Rosie Ltd and direct plagiarism will result in legal action.

 

Changes to the Website

Johnny Loves Rosie Ltd reserve the right at any time and without notice to amend, remove or vary any page of this Website.

 

Company Name and Registered address

Johnny Loves Rosie Ltd Head Office address is:


Johnny Loves Rosie, 

Laurel Barn, Tompkins Lane, 

Marsh Gibbon, Nr Bicester, 

Buckinghamshire, OX27 0EX  


Johnny Loves Rosie Ltd Company Registered number is: 

Contact Telephone number: +44 (0)1234 331685

E-mail address: hello@johnny-loves-rosie.com